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  1. Jira Platform Cloud
  2. JRACLOUD-33226

Bundle the JIRA SSL Plugin by default and automatically prompt users to import certs that are missing

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Currently we have an awesome JIRA SSL Plugin to set up the ability for JIRA to connect to another service over SSL. Customers run into problems when trying to hook up JIRA to another application over SSL that has a self-signed certificate as it will throw a javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targe.

      This causes quite a lot of customer contact and pain - if we had a way of catching that exception and prompting customers to use the plugin to connect to the target it would help them out a lot.

      Essentially instead of customers not knowing why things are working and having to check logs to find that exception, we'd prompt them in-product to fix this with the SSL plugin.

            [JRACLOUD-33226] Bundle the JIRA SSL Plugin by default and automatically prompt users to import certs that are missing

            David Black added a comment -

            This problem is not specific to JIRA and needs to be solved across all of our products.

            David Black added a comment - This problem is not specific to JIRA and needs to be solved across all of our products.

            intersol_old added a comment -

            This plugin is not marked as compatible with current release of JIRA: 6.2.1

            intersol_old added a comment - This plugin is not marked as compatible with current release of JIRA: 6.2.1

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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                Created:
                Updated:
                Resolved: