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  1. Jira Cloud
  2. JRACLOUD-32914

If the username has capital letters in the incoming mail handler a non-JIRA users email address isn't recorded

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Auto reporter for issues created by email is always lowercase despite the fact that the username is capitalized everywhere else within the system. If this happens it breaks cases where issues are created by a non-JIRA user are set up to append the email address to the description field and the field remains blank

            Unassigned Unassigned
            cbenard Carlen Benard (Inactive)
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              Updated:
              Resolved: