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  1. Jira Platform Cloud
  2. JRACLOUD-32508

Custom event on "create issue" transition and Indexing problems

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to replicate:

      • Create a test issue on a given project using JIRA Default Workflow
      • Go to the Issue Navigator and perform a search on this project
      • The issue will be retrieved
      • Create a new event associated to the Issue Created template
      • Make a copy of JIRA Default Workflow and on the "create Issue" transition, change the event from Issue Created to the Custom Event created on the previous step
      • Create a new issue
      • Go to the issue navigator and perform a search on this project
      • The issue created right after the change of events will not be displayed
      • Run a background reindex on the instance
      • Perform a search on the project again
      • The issue still won't be displayed
      • Run a full reindex
      • Perform a search on the issue navigator for this project. This time the issue will be displayed.

      I believe the event only sets the notification scheme, and it is not associated with indexing at all, but in this case, it seems to be related to it.

      As a workaround solution: Please add the "Re-Index Issue" in the post function of the workflow transition if you wish to use the custom event.
      https://confluence.atlassian.com/display/JIRAKB/New+created+issue+is+not+showing+on+the+issue+navigator

              Unassigned Unassigned
              cgauterio Clarissa Gauterio (Inactive)
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