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  1. Jira Platform Cloud
  2. JRACLOUD-32324

OnDemand users unable to access 'Import a Workflow Bundle' functionality

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The bundled add-on JIRA Workflow Sharing Plugin, Version: 1.1.0-m22 is available in OnDemand instances, however the functionality to 'Import a Workflow Bundle' and 'Import from XML' is not available. The only option is to 'Import from Marketplace'.

      The 'Import a Workflow Bundle' feature is only available to System Administrator. This prevents OnDemand users from importing their workflow bundles to an OnDemand instance but the user can export a workflow bundle from an OnDemand instance.

      There is no workaround available, only a selection of workflows can be imported from the Marketplace.

        1. ondemand_user_view.png
          37 kB
          Paul Greig
        2. sysyadmin_view_workflow_bundle.png
          102 kB
          Paul Greig

            [JRACLOUD-32324] OnDemand users unable to access 'Import a Workflow Bundle' functionality

            Josh Devenny added a comment -

            Matt,

            I have raised this as a feature request JRA-32353, please vote on the issue. It will be prioritised via the normal process in our backlog.

            Regards
            Josh

            Josh Devenny added a comment - Matt, I have raised this as a feature request JRA-32353 , please vote on the issue. It will be prioritised via the normal process in our backlog. Regards Josh

            Matt Foley added a comment -

            The vast majority of workflows cannot possibly pose a security or even a performance risk to On-Demand. Presumably you have a hole in your security environment that nevertheless allows the XML import to be abused.

            Please consider characterizing and plugging the hole with a security scanning step during import, instead of just telling us (customers) that we can't import workflows. Thank you.

            Matt Foley added a comment - The vast majority of workflows cannot possibly pose a security or even a performance risk to On-Demand. Presumably you have a hole in your security environment that nevertheless allows the XML import to be abused. Please consider characterizing and plugging the hole with a security scanning step during import, instead of just telling us (customers) that we can't import workflows. Thank you.

            SusanA added a comment -

            I've added a note to the AOD docs to indicate that this feature is not available in On Demand.

            SusanA added a comment - I've added a note to the AOD docs to indicate that this feature is not available in On Demand.

            Josh Devenny added a comment -

            Hi,

            OnDemand users cannot upload workflow bundles directly because it poses a security threat to JIRA instances. This action can only be performed by system administrators, and this privilege does not exist in OnDemand.

            Regards,
            Josh Devenny
            JIRA Product Management

            Josh Devenny added a comment - Hi, OnDemand users cannot upload workflow bundles directly because it poses a security threat to JIRA instances. This action can only be performed by system administrators, and this privilege does not exist in OnDemand. Regards, Josh Devenny JIRA Product Management

              sgriffin@atlassian.com SusanA
              pgreig Paul Greig
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