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  1. Jira Platform Cloud
  2. JRACLOUD-32209

I want to send an email when an issue of a particular type is created

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    • Icon: Support Request Support Request
    • Resolution: Handled by Support
    • Icon: Medium Medium
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    • 5.2
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      I want to notify by email a group or list of users when an issue of a particular type (Bug) is created.

      Perhaps I'm being dumb, but I cannot find a solid way of doing this.
      The notification scheme stuff does not allow if this issue type then that.
      The create issue post function does not allow this either.

      I could create a filter which returns all new issues of this type created in the last 5 minutes, then run a subscription every 5 minutes, but it feels like there is a risk that a new issue could fall into a gap in the schedule.

      Is there a better way to do this?

      Thankyou

              Unassigned Unassigned
              b651f8c8e403 David Peacock
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