I want to send an email when an issue of a particular type is created

XMLWordPrintable

    • Type: Support Request
    • Resolution: Handled by Support
    • Priority: Medium
    • None
    • Affects Version/s: 5.2
    • Component/s: None
    • None

      I want to notify by email a group or list of users when an issue of a particular type (Bug) is created.

      Perhaps I'm being dumb, but I cannot find a solid way of doing this.
      The notification scheme stuff does not allow if this issue type then that.
      The create issue post function does not allow this either.

      I could create a filter which returns all new issues of this type created in the last 5 minutes, then run a subscription every 5 minutes, but it feels like there is a risk that a new issue could fall into a gap in the schedule.

      Is there a better way to do this?

      Thankyou

            Assignee:
            Unassigned
            Reporter:
            David Peacock
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: