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  1. Jira Cloud
  2. JRACLOUD-31199

Notification on updated Description or Environment field does not render the wiki markup

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When a user updated a description for an issue, the notification email does not rendered the wiki markup. For example, the description field is updated:

      Then, on the notification email, the content does not rendered the wiki markup:

      Note:

      • The field description is already configured to Wiki Style Renderer
      • Tested on JIRA 5.1.2, 5.1.3, 5.2.4, 6.1.2, 6.1.5
      • When creating the issue, the first notification formats correctly
      • Subsequent updates will not render the wiki markup
      • Any new comments on the issue will show the description un-rendered in the notifications, but will show the comment rendered correctly if there is any wiki formatting in the comment.
      • Any edits on existing comments will not render the wiki markup

      Attachments

        1. description.png
          description.png
          19 kB
        2. edit-desc.png
          edit-desc.png
          34 kB
        3. Screen Shot 2018-06-21 at 13.56.11.png
          Screen Shot 2018-06-21 at 13.56.11.png
          59 kB

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              Unassigned Unassigned
              isiagian Immanuel Siagian (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: