Details
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Suggestion
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Resolution: Won't Do
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None
Description
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Summary:
The current error displayed for background indexing doesn't always accurately represent the problem with the JIRA instance.
Steps to Reproduce:
- Create a JIRA issue.
- Add a few comments.
- Delete the JIRA issue from jiraissue. The comments will be orphaned.
- Go to the re-index page.
Expected Results:
JIRA would either handle the orphaned records (in this example, comments) or display a different error.
Actual Results:
The error is displayed, as in the attached screenshot.
Notes:
This can be fixed with modification to the database, as in our How to Fix the JIRA is Unable to Perform a Background Re-Index at This Time Error KB.
Attachments
Issue Links
- is related to
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JRASERVER-31091 Provide better error descriptions for the new background indexing functionality
- Closed