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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When using telnet for imap you can write:
      ? login domain-abc/user-123/mailbox-456 pword
      this way you can with a service account access another group/persons mailbox with the correct rights offcause.
      But I can't make it to work for the IMAP setup in JIRA. If I write domain-abc/user-123/mailbox-456 in the username field i get an error when testing (authentication failed).
      Can the IMAP JIRA implementation access a shared mailbox? and how to config?

      Workaround courtesy of David Dixon:

      A3 BAD User is authenticated but not connected error message when using JIRA with Office365

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              Assignee:
              Unassigned Unassigned
              Reporter:
              cbk Carsten Beck-Astrup
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