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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Since NotificationInstance table is dropped, now the users not anymore can add comments to the issues without replying to the email notification. Before JIRA used to compare the message-ID and add the comment base on the message-ID in NotificationInstance table. We hope we can provide again to the customers or provide another alternative way for the same feature.
- duplicates
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JRACLOUD-30293 Duplicating issue when replying to e-mail
- Closed
- is related to
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JRASERVER-30484 Add comments (from email) to the issues without replying to email notification
- Closed