Workflow error when "Stop Progress" - Tried to update an entity that does not exist

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    • Type: Support Request
    • Resolution: Handled by Support
    • Priority: Medium
    • None
    • Affects Version/s: 5.1.2
    • None
    • Environment:

      JIRA (v5.1.2#773-sha1:b805b97) with GreenHopper (v6.0.2)

      Following workflow steps:
      Assign / Start Progress / Resolve / Reopen / Start Progress / Stop Progress
      The status is changed to "Open" but then receive error:
      "Error marking step #183175 finished: root cause: Tried to update an entity that does not exist".
      (the issue appears to be correctly updated and workflow can proceed)
      This happens consistently with the steps above, but does not occur for:
      Assign / Start Progress / Stop Progress

      I see that someone else has the same issue but no answer to date:
      https://answers.atlassian.com/questions/80886/errors-on-stopping-progress

        1. View Workflow Transition - Stop Progress.jpg
          75 kB
          Roy Brown
        2. Workflow error.jpg
          29 kB
          Roy Brown

              Assignee:
              Unassigned
              Reporter:
              Roy Brown
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                Created:
                Updated:
                Resolved: