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  1. Jira Cloud
  2. JRACLOUD-29561

MailFetcherService does not decode E-Mail subject properly

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Details

    • Support Request
    • Resolution: Handled by Support
    • Medium
    • None
    • 5.1.3
    • Infrastructure & Services

    • Version 5.1.3 with linux 64-Bit installer

    Description

      When i send an email from a windows machine to generate tickets, the subject line is not decoded correctly. We get Tickets with subjects like "=?us-ascii?Q?Account disabled?=" or "=?utf-8?Q?Account disabled?=".

      Mail-Client such as Outlook display the correct subject line "Account disabled".

      Is this a known behaviour or are there plans to change it?

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          is related to

          Support Request - Issue that is likely specific to the installation JRASERVER-29561 MailFetcherService does not decode E-Mail subject properly

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              9f3182ce5da0 Andreas Bruckmeier
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              Dates

                Created:
                Updated:
                Resolved: