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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • 1
    • 12
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Currently user cannot disable notifications for deleting attachments without disabling notifications for the Issue Updates events.

      There should be a new separate event for adding an attachment and another event for deleting an attachment in order to enable specific notifications for these.

      Workaround

      Automation workaround to add a comment whenever an attachment is created
      Please keep in mind your Automation service limits when using.

      Webhooks setup. Note the query string ?issue=${issue.key} at the end of the URL:

      Automation rule setup (You should change the comment to "Attachment deleted":

        1. image-2023-05-18-14-29-12-913.png
          image-2023-05-18-14-29-12-913.png
          202 kB
        2. screenshot-1.png
          screenshot-1.png
          202 kB
        3. screenshot-2.png
          screenshot-2.png
          395 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 1
              • 12
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

                Currently user cannot disable notifications for deleting attachments without disabling notifications for the Issue Updates events.

                There should be a new separate event for adding an attachment and another event for deleting an attachment in order to enable specific notifications for these.

                Workaround

                Automation workaround to add a comment whenever an attachment is created
                Please keep in mind your Automation service limits when using.

                Webhooks setup. Note the query string ?issue=${issue.key} at the end of the URL:

                Automation rule setup (You should change the comment to "Attachment deleted":

                  1. image-2023-05-18-14-29-12-913.png
                    image-2023-05-18-14-29-12-913.png
                    202 kB
                  2. screenshot-1.png
                    screenshot-1.png
                    202 kB
                  3. screenshot-2.png
                    screenshot-2.png
                    395 kB

                        Unassigned Unassigned
                        malmeida Marcus Silveira
                        Votes:
                        108 Vote for this issue
                        Watchers:
                        56 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            malmeida Marcus Silveira
                            Votes:
                            108 Vote for this issue
                            Watchers:
                            56 Start watching this issue

                              Created:
                              Updated: