[JRACLOUD-29106] Better messaging when there is an error in rendering attachment web panel

Type: Suggestion
Resolution: Duplicate
Component/s: Issue - View (Internal developer use only)
Labels:
None
Environment:
Atlassian OnDemand 161

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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

When there is a problem in parsing a file, for example a corrupted zip file for e.g.:

2012-07-24 21:05:12.337121500 2012-07-24 21:05:12,334 TP-Processor14 ERROR sysadmin 1265x24125x1 30xmyz 211.24.247.39,131.103.26.83 /browse/TEST-17 [jira.web.component.ModuleWebComponentImpl] Error rendering web panel: com.atlassian.jira.jira-view-issue-plugin:attachmentmodule (null)
2012-07-24 21:05:12.337124500 java.lang.IllegalArgumentException: invalid extra field length
2012-07-24 21:05:12.337124500 	at java.util.zip.ZipEntry.setExtra(ZipEntry.java:232)
2012-07-24 21:05:12.337125500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.setExtra(ZipArchiveEntry.java:455)
2012-07-24 21:05:12.337137500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.addExtraField(ZipArchiveEntry.java:351)
2012-07-24 21:05:12.337137500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.mergeExtraFields(ZipArchiveEntry.java:625)
2012-07-24 21:05:12.337138500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.setExtra(ZipArchiveEntry.java:440)
2012-07-24 21:05:12.337139500 	at org.apache.commons.compress.archivers.zip.ZipFile.resolveLocalFileHeaderData(ZipFile.java:833)
2012-07-24 21:05:12.337140500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:208)
2012-07-24 21:05:12.337141500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:182)
2012-07-24 21:05:12.337154500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:143)
2012-07-24 21:05:12.337154500 	at com.atlassian.jira.issue.attachment.AttachmentZipKit.isZip(AttachmentZipKit.java:174)
2012-07-24 21:05:12.337155500 	at com.atlassian.jira.plugin.viewissue.AttachmentBlockContextProvider.shouldExpandAsZip(AttachmentBlockContextProvider.java:197)

If this happens, JIRA will stop displaying the attachment panel nicely but throws this error message instead:

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

This behaviour does not exist in JIRA 5.0.x

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40094.jpg
110 kB
21/Dec/2012 6:40 PM
40097.jpg
110 kB
21/Dec/2012 6:40 PM
40100.jpg
110 kB
21/Dec/2012 6:40 PM
panel-error.png
11 kB
26/Jul/2012 10:00 AM

duplicates

JRACLOUD-29357 Error in attachmentmodule when some files is attached

Closed

is related to

JRASERVER-29106 Better messaging when there is an error in rendering attachment web panel

Closed

jbrownc added a comment - 21/Dec/2012 6:40 PM

Here are the files. I found them in the attachments folder on the Jira server. I renamed them to .jpg.

jbrownc added a comment - 21/Dec/2012 6:40 PM Here are the files. I found them in the attachments folder on the Jira server. I renamed them to .jpg.

jbrownc added a comment - 21/Dec/2012 6:33 PM

The issue may not exist in Jira 5.0.x, but I encountered exactly these symptoms on my production 5.1 server. The attachment is a screenshot. I don't have access to the file right now (the stack trace doesn't tell me the filename.)

Here's the stack trace:
2012-12-21 10:15:44,589 http-443-35 ERROR jbrown 615x1696670x1 fc20pr 10.2.1.132 /browse/SUP-6834 [jira.web.component.ModuleWebComponentImpl] Error rendering web panel: com.atlassian.jira.jira-view-issue-plugin:attachmentmodule (null)
java.lang.RuntimeException: javax.imageio.IIOException: Unsupported JPEG process: SOF type 0xc3
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.withStreamConsumer(DefaultThumbnailManager.java:381)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.imageDimensions(DefaultThumbnailManager.java:352)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.access$200(DefaultThumbnailManager.java:56)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$1.get(DefaultThumbnailManager.java:210)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$1.get(DefaultThumbnailManager.java:185)
at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:315)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.doGetThumbnail(DefaultThumbnailManager.java:185)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:146)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:134) <+2> (DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:81)
at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
at $Proxy170.getThumbnail(Unknown Source)
at com.atlassian.jira.issue.attachment.AttachmentsCategoriser$AttachmentItemCreator.apply(AttachmentsCategoriser.java:134)
at com.atlassian.jira.issue.attachment.AttachmentsCategoriser$AttachmentItemCreator.apply(AttachmentsCategoriser.java:124)
at com.google.common.collect.Lists$TransformingRandomAccessList.get(Lists.java:451)
at java.util.AbstractList$Itr.next(AbstractList.java:345)
at java.util.AbstractCollection.toArray(AbstractCollection.java:124)
at com.google.common.collect.ImmutableList.copyFromCollection(ImmutableList.java:291)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:260)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:230)
at com.atlassian.jira.issue.attachment.AttachmentItems.<init>(AttachmentItems.java:22)
at com.atlassian.jira.issue.attachment.AttachmentsCategoriser.items(AttachmentsCategoriser.java:80)
at com.atlassian.jira.plugin.viewissue.AttachmentBlockContextProvider.getContextMap(AttachmentBlockContextProvider.java:126)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)
at com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider.getContextMap(MultiContextProvider.java:99)
at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:143)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:84)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModuleAndLetNoThrowablesEscape(ModuleWebComponentImpl.java:67)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModules(ModuleWebComponentImpl.java:45)
at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.renderPanels(IssueWebPanelRenderUtil.java:80) <+2> (DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:514)
at webwork.util.ValueStack.findValue(ValueStack.java:213)
at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f4(viewissue_jsp.java:546)
at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f3(viewissue_jsp.java:514)
at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:163)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+4> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) <+46> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SiteMeshFilter.java:59) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:82) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ApplicationDispatcher.java:646) (ApplicationDispatcher.java:436) (ApplicationDispatcher.java:374) (ApplicationDispatcher.java:302) (JiraWebworkActionDispatcher.java:314) (JiraWebworkActionDispatcher.java:205)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+4> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) <+40> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:82) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ApplicationDispatcher.java:646) (ApplicationDispatcher.java:436) (ApplicationDispatcher.java:374) (ApplicationDispatcher.java:302)
at com.atlassian.jira.servlet.QuickLinkServlet.linkToIssue(QuickLinkServlet.java:158)
at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:46)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+10> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+24> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SiteMeshFilter.java:129) (SiteMeshFilter.java:77) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:71) <+41> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:234) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (TrustedApplicationsFilter.java:98) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (UrlRewriteFilter.java:738) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (GzipFilter.java:80) (GzipFilter.java:51) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70) <+47> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (JWDSendRedirectFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ActiveRequestsFilter.java:346) (ActiveRequestsFilter.java:463) (ActiveRequestsFilter.java:173) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (JiraStartupChecklistFilter.java:75) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (MultiTenantServletFilter.java:91) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (StandardWrapperValve.java:233) (StandardContextValve.java:191) (StandardHostValve.java:127) (ErrorReportValve.java:102) (StandardEngineValve.java:109) (AccessLogValve.java:554) (CoyoteAdapter.java:298) (Http11Processor.java:859) (Http11Protocol.java:588) (JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: javax.imageio.IIOException: Unsupported JPEG process: SOF type 0xc3
at com.sun.imageio.plugins.jpeg.JPEGImageReader.readImageHeader(Native Method)
at com.sun.imageio.plugins.jpeg.JPEGImageReader.readNativeHeader(JPEGImageReader.java:532)
at com.sun.imageio.plugins.jpeg.JPEGImageReader.checkTablesOnly(JPEGImageReader.java:277)
at com.sun.imageio.plugins.jpeg.JPEGImageReader.gotoImage(JPEGImageReader.java:409)
at com.sun.imageio.plugins.jpeg.JPEGImageReader.readHeader(JPEGImageReader.java:525)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$ImageDimensionsHelper.dimensionsForImage(DefaultThumbnailManager.java:513)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$5.withInputStream(DefaultThumbnailManager.java:357)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$5.withInputStream(DefaultThumbnailManager.java:353)
at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.withStreamConsumer(DefaultThumbnailManager.java:377)
... 297 more

jbrownc added a comment - 21/Dec/2012 6:33 PM The issue may not exist in Jira 5.0.x, but I encountered exactly these symptoms on my production 5.1 server. The attachment is a screenshot. I don't have access to the file right now (the stack trace doesn't tell me the filename.) Here's the stack trace: 2012-12-21 10:15:44,589 http-443-35 ERROR jbrown 615x1696670x1 fc20pr 10.2.1.132 /browse/SUP-6834 [jira.web.component.ModuleWebComponentImpl] Error rendering web panel: com.atlassian.jira.jira-view-issue-plugin:attachmentmodule (null) java.lang.RuntimeException: javax.imageio.IIOException: Unsupported JPEG process: SOF type 0xc3 at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.withStreamConsumer(DefaultThumbnailManager.java:381) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.imageDimensions(DefaultThumbnailManager.java:352) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.access$200(DefaultThumbnailManager.java:56) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$1.get(DefaultThumbnailManager.java:210) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$1.get(DefaultThumbnailManager.java:185) at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:315) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.doGetThumbnail(DefaultThumbnailManager.java:185) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:146) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:134) <+2> (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:81) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28) at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181) at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211) at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129) at $Proxy170.getThumbnail(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154) at $Proxy170.getThumbnail(Unknown Source) at com.atlassian.jira.issue.attachment.AttachmentsCategoriser$AttachmentItemCreator.apply(AttachmentsCategoriser.java:134) at com.atlassian.jira.issue.attachment.AttachmentsCategoriser$AttachmentItemCreator.apply(AttachmentsCategoriser.java:124) at com.google.common.collect.Lists$TransformingRandomAccessList.get(Lists.java:451) at java.util.AbstractList$Itr.next(AbstractList.java:345) at java.util.AbstractCollection.toArray(AbstractCollection.java:124) at com.google.common.collect.ImmutableList.copyFromCollection(ImmutableList.java:291) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:260) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:230) at com.atlassian.jira.issue.attachment.AttachmentItems.<init>(AttachmentItems.java:22) at com.atlassian.jira.issue.attachment.AttachmentsCategoriser.items(AttachmentsCategoriser.java:80) at com.atlassian.jira.plugin.viewissue.AttachmentBlockContextProvider.getContextMap(AttachmentBlockContextProvider.java:126) at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70) at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46) at com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider.getContextMap(MultiContextProvider.java:99) at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:143) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:84) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModuleAndLetNoThrowablesEscape(ModuleWebComponentImpl.java:67) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModules(ModuleWebComponentImpl.java:45) at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.renderPanels(IssueWebPanelRenderUtil.java:80) <+2> (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.util.ValueStack.findValue(ValueStack.java:514) at webwork.util.ValueStack.findValue(ValueStack.java:213) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f4(viewissue_jsp.java:546) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f3(viewissue_jsp.java:514) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:163) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+4> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) <+46> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SiteMeshFilter.java:59) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:82) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ApplicationDispatcher.java:646) (ApplicationDispatcher.java:436) (ApplicationDispatcher.java:374) (ApplicationDispatcher.java:302) (JiraWebworkActionDispatcher.java:314) (JiraWebworkActionDispatcher.java:205) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+4> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) <+40> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:82) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ApplicationDispatcher.java:646) (ApplicationDispatcher.java:436) (ApplicationDispatcher.java:374) (ApplicationDispatcher.java:302) at com.atlassian.jira.servlet.QuickLinkServlet.linkToIssue(QuickLinkServlet.java:158) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:46) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) <+10> (ApplicationFilterChain.java:290) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+24> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SiteMeshFilter.java:129) (SiteMeshFilter.java:77) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:71) <+41> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (SecurityFilter.java:234) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (TrustedApplicationsFilter.java:98) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (BaseLoginFilter.java:157) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:71) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (UrlRewriteFilter.java:738) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (GzipFilter.java:80) (GzipFilter.java:51) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70) <+47> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (JWDSendRedirectFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ActiveRequestsFilter.java:346) (ActiveRequestsFilter.java:463) (ActiveRequestsFilter.java:173) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (JiraStartupChecklistFilter.java:75) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (MultiTenantServletFilter.java:91) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (StandardWrapperValve.java:233) (StandardContextValve.java:191) (StandardHostValve.java:127) (ErrorReportValve.java:102) (StandardEngineValve.java:109) (AccessLogValve.java:554) (CoyoteAdapter.java:298) (Http11Processor.java:859) (Http11Protocol.java:588) (JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) Caused by: javax.imageio.IIOException: Unsupported JPEG process: SOF type 0xc3 at com.sun.imageio.plugins.jpeg.JPEGImageReader.readImageHeader(Native Method) at com.sun.imageio.plugins.jpeg.JPEGImageReader.readNativeHeader(JPEGImageReader.java:532) at com.sun.imageio.plugins.jpeg.JPEGImageReader.checkTablesOnly(JPEGImageReader.java:277) at com.sun.imageio.plugins.jpeg.JPEGImageReader.gotoImage(JPEGImageReader.java:409) at com.sun.imageio.plugins.jpeg.JPEGImageReader.readHeader(JPEGImageReader.java:525) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$ImageDimensionsHelper.dimensionsForImage(DefaultThumbnailManager.java:513) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$5.withInputStream(DefaultThumbnailManager.java:357) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager$5.withInputStream(DefaultThumbnailManager.java:353) at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.withStreamConsumer(DefaultThumbnailManager.java:377) ... 297 more

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