Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-27454

Contact Administrators Form should allow configuration of recipients

XMLWordPrintable

    • 4
    • 28
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Administrators in a Jira cloud site does not have a way to configure to whom the Contact Administrators Form will be sent.

      1. Try to turn on "Contact Administrators Form" through System > General configuration > Contact Administrators Form.
      2. If you don't have Jira Administrators global permission you will not receive the email when a user fill in the form.

      Suggested Solution

      It would be helpful to be able to:
      1. Choose a separate list of recipients for the Contact Admin form as this will not always match the list of people with Jira Administrators global permission.
      2. Have this appear as an option in "Administration -> General Configuration -> Edit Configuration" near where you turn the form 'On'.

      Why this is important

      • Customize better Jira and arrange better the work among the administrators.
      • Chances that no-one will then action the request are high with the current default behavior.

      Workaround

      • Currently, there is no workaround.

              Unassigned Unassigned
              40eff075-8d99-4600-aad0-718eeb498bac Deleted Account (Inactive)
              Votes:
              73 Vote for this issue
              Watchers:
              63 Start watching this issue

                Created:
                Updated: