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  1. Jira Platform Cloud
  2. JRACLOUD-27212

Users with "Assign Issues" permission do not see a User dropdown unless they also have "Browse Users" permission

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      In JIRA 5.0, a user who has "Assign User" for a permission scheme but no "Browse Users" global permission will not see a user picker on the Assign User dialog.

      This is a change in behaviour from JIRA 4.4.

      Workaround

      Disable the new assignee picker and revert to the old dropdown. To do this, restart with -Datlassian.darkfeature.frother.assignee.field=false. See Setting Properties and Options on Startup.
      Disabling frother.assignee.field option at Large instance with a lot of users will lead to extremely slow rendering Assignee drop-down list.

      A full guide on how to do this has been written here: How to fully render assignee drop down list.

      This has also been fixed in the next JIRA 5.0 bugfix release 5.0.1 so an upgrade will also resolve the issue.

            [JRACLOUD-27212] Users with "Assign Issues" permission do not see a User dropdown unless they also have "Browse Users" permission

            Valentijn Scholten added a comment -

            @Irene:

            Disable the new assignee picker and revert to the old dropdown. To do this, restart with -Datlassian.darkfeature.frother.assignee.field=false.

            Valentijn Scholten added a comment - @Irene: Disable the new assignee picker and revert to the old dropdown. To do this, restart with -Datlassian.darkfeature.frother.assignee.field=false.

            Irene Barg added a comment -

            How does one "Disable the new assignee picker" in JIRA 5.0?
            Thanks,
            --irene barg

            Irene Barg added a comment - How does one "Disable the new assignee picker" in JIRA 5.0? Thanks, --irene barg

            Luis Miranda (Inactive) added a comment -

            Yes, then I do. I guess I expected to see the old drop down list.

            We are aware that this can be confusing, and have raised JRA-27396 to try and improve this. Thanks for your feedback.

            Luis Miranda (Inactive) added a comment - Yes, then I do. I guess I expected to see the old drop down list. We are aware that this can be confusing, and have raised JRA-27396 to try and improve this. Thanks for your feedback.

            Dorothee Dening added a comment -

            @Luis Miranda

            Yes, then I do. I guess I expected to see the old drop down list.

            Dorothee Dening added a comment - @Luis Miranda Yes, then I do. I guess I expected to see the old drop down list.

            Luis Miranda (Inactive) added a comment -

            ddening,

            Do you see any users if you start to type someone's name?

            Luis Miranda (Inactive) added a comment - ddening , Do you see any users if you start to type someone's name?

            Dorothee Dening added a comment -

            I do have the "Browse Users" permission, but I still don't see a list with all users. When I create an issue, the list I can see consists of "Unassigned" and myself.

            Dorothee Dening added a comment - I do have the "Browse Users" permission, but I still don't see a list with all users. When I create an issue, the list I can see consists of "Unassigned" and myself.

            David Byron added a comment -

            A simpler workaround:

            Add all affected users (which may be all users who are not members of jirs-system-administrator) to an ad hoc group.
            Then, at the bottom of the Global Permissions screen, create a new "Browse Users" permission assigned to that group.

            David Byron added a comment - A simpler workaround: Add all affected users (which may be all users who are not members of jirs-system-administrator) to an ad hoc group. Then, at the bottom of the Global Permissions screen, create a new "Browse Users" permission assigned to that group.

              Unassigned Unassigned
              jcreenaune Jonathon Creenaune
              Affected customers:
              8 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: