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  1. Jira Platform Cloud
  2. JRACLOUD-25667

Implement optional diff Unified Output Format for Change History and Ticket Update Email Notifications

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      I would like to request that Jira incorporate an option to use the diff Unified Output Format for all text field changes. As is now, the full text is displayed twice and users must manually determine the differences. This works for small bodies of text but is very problematic for large bodies. This can greatly reduce the size of notifications and history.

      We currently see:

      Ryan Steed updated TICKET-1234:
---------------------------

    Description: 
Test ticket. Testing...
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  was:
Test ticket.

      But would like to see something like:

      Ryan Steed updated TICKET-1234:
---------------------------

    Description: 
--- 2011-09-12 15:23:29.000000000 -0600
+++ 2011-09-12 15:23:14.000000000 -0600
@@ -1 +1,4 @@
-Test ticket.
+Test ticket. Testing...
+1
+2
+3

              Unassigned Unassigned
              87259721fe02 Ryan Steed
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                Created:
                Updated:
                Resolved: