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  1. Jira Platform Cloud
  2. JRACLOUD-15538

When creating user from a handler, the creator in the email notifciation is null

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      These are the samples:

      • Created from JIRA UI
        A JIRA account has been created for you at:
        
           http://10.60.1.148:8080/jira
        
        This is either because an administrator has created an account for you,
        or because you have been assigned to an issue.
        
        You can change your password here:
        
           http://10.60.1.148:8080/jira/secure/ViewProfile.jspa
        
        Here are the details of your account:
        ---------------------------------------------------------------------
                    Username: tchin@atlassian.com
                       Email: tchin@atlassian.com
                   Full Name: tim
                    Password: tim
        (You can always retrieve these via the "Forgot Password" link on the signup page)
        This action was initiated by Timothy Chin (topcat.38@gmail.com).
        
      • Created from handler
        A JIRA account has been created for you at:
        
           http://10.60.1.148:8080/jira
        
        This is either because an administrator has created an account for you,
        or because you have been assigned to an issue.
        
        You can change your password here:
        
           http://10.60.1.148:8080/jira/secure/ViewProfile.jspa
        
        Here are the details of your account:
        ---------------------------------------------------------------------
                    Username: tchin@atlassian.com
                       Email: tchin@atlassian.com
                   Full Name: Timothy Chin
                    Password: 71icT6
        (You can always retrieve these via the "Forgot Password" link on the signup page)
        This action was initiated by null (null).
        

      Both email templates use the usercreated.vm template which has this line:

      usercreated.vm
      $i18n.getText("template.user.initiatedby", $initiatingUser.fullName, $initiatingUser.email)
      

              Unassigned Unassigned
              tchin Timothy Chin [Atlassian]
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                Created:
                Updated:
                Resolved: