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  1. Jira Platform Cloud
  2. JRACLOUD-14260

Create Issue from Email Handler - Create Username Flexibility

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When using the CreateOrComment handler to create first-time users who create issues based on email-address, it would be nice to be able to customize the format in which their user name is created. For example, we have an LDAP implementation that matches our users names: uname@foobar.com - their LDAP login is uname - but their user account is created as uname@foobar.com

      I know a current workaround exists (by modifying the code), but in the future would there be some application-UI-provided way to alter the format (regexp or otherwise) in which new user accounts are created via email to accommodate this and similar configurations?

              Unassigned Unassigned
              2b4372e69789 tim feeley
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