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  1. JIRA Server (including JIRA Core)
  2. JRASERVER-61309

Gadgets missing from "Add gadget" window

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    • Occurrence Factor:
      25%
    • Development Effort:
      XL

      Description

      I've cloned the issue since the problem is exactly the same. It happens on verision 7.1.7 of Jira Server.

      Problem

      "Add gadget" window doesn't display all gadgets available for an instance of JIRA.
      There is no "Load all Gadgets" option in the dialog after 60 seconds.

      Actual behavior

      Window displays no gadgets or very few. A warning message appears when loading contents for the "Add gadget" window.

      Failed to load gadgets

      Something went wrong while trying to load the gadgets.

      Try Again

      JIRA logs:

      2016-06-03 21:39:07,890 DirectoryEntryResolverThread-15 ERROR email@domain.com 1296x14022x1 19b2jd1 93.180.189.234,172.21.0.9 /rest/config/1.0/directoryitems/local.json [c.a.g.r.internal.http.HttpClientFetcher] Unable to retrieve response
      org.apache.http.conn.ConnectTimeoutException: Connect to jira.domain.com:443 [jira.domain.com/188.165.234.170] failed: Connection timed out
              at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:149)
              at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
              at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
              at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
              at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
              at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
              at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
              at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
      

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              • Assignee:
                ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
                Reporter:
                wojciech.gorski278011562 Antrego
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                Dates

                • Created:
                  Updated:
                  Resolved: