Details
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Bug
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Resolution: Unresolved
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Low
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None
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6.4.5, 6.4.6, 6.4.7, 6.4.8, 6.4.12, 6.4.13, 7.1.9, 7.3.1, 7.3.6, 7.0.0, 7.6.2, 7.10.2, 8.6.1, 8.20.7
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6.04
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27
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Severity 3 - Minor
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4
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Description
Steps to reproduce
- Edit the default Resolve Issue Screen and add Attachment field to it (if it's not there yet)
- Make sure the Closed step of a Test workflow has the property jira.issue.editable set to false (default) and all Close Issue transitions use the above Resolve Issue Screen
- Open an issue using the above Test workflow for example and make sure it's not Closed yet
- Click the Close Issue button to pop up the Resolve Issue Screen, attach a file from that screen, and click Close
Expected behavior
The attached file is added to the issue
Actual behavior
The attached file is NOT added to the issue and the following warning is seen in the log:
2015-07-16 14:24:03,189 http-bio-8686-exec-15 WARN admin 864x1899x1 dt381w 192.168.1.100,0:0:0:0:0:0:0:1 /secure/CommentAssignIssue.jspa [jira.issue.fields.AttachmentSystemField] There were errors while converting temporary attachments: AttachmentError{logMessage='An error occurred: You can not create attachments as the issue is in a non-editable workflow state.', localizedMessage='You can not create attachments as the issue is in a non-editable workflow state.', filename='', reason=VALIDATION_FAILED, exception=none()}
The warning sounds logical, but this kind of behavior does not occur in JIRA 6.3.15, in which files can still be attached when closing an issue using exactly the same screen and workflow property.
Seems that this behavior is introduced in JIRA 6.4.x where issues are Closed before JIRA tries to add the attached files, causing file attachments to fail.
Workarounds
- Workaround 1: Use Attach Files function to attach files before closing an issue
- Workaround 2: Update the workflow and remove the workflow property from Closed step
this also means that issues can be edited after being Closed
Attachments
Issue Links
- is duplicated by
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- Closed
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- Closed
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- Closed
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- Closed
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- relates to
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- Gathering Impact
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- was cloned as
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MNSTR-2825 Loading...