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  1. Jira Data Center
  2. JRASERVER-43773

XML Restores from Cloud version 6.5-OD-05-041 to JIRA 6.4.6 Fails

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 6.4.6, 6.4.7, 6.4.12
    • Installation

    Description

      Summary

      Cloud backups from version 6.5-OD-05-041 will fail when restored to JIRA 6.4.6 with the following error.

      2015-06-09 16:07:16,725 JiraImportTaskExecutionThread-1 ERROR sysadmin 967x379x1 bp1lvx 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DowngradeUtil] Downgrade cannot proceed: Cannot downgrade data - missing downgrade task 65001
      

      Environment

      This issue is experienced with JIRA 6.4.6 on any Supported Operating System.

      Steps to Reproduce

      1. Set up a JIRA 6.4.6 instance
      2. Attempt to restore a backup generated from a cloud instance running version 6.5-OD-05-041

      Expected Results

      The Cloud Import should succeed as the installer reports compatibility with the following strange warning when trying to import:

      The file you are trying to import is from JIRA 6.5-OD-05-041, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.
      

      Actual Results

      The Import fails with an error which can be observed in the atlassian-jira.log:

      2015-06-09 16:07:16,725 JiraImportTaskExecutionThread-1 ERROR sysadmin 967x379x1 bp1lvx 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DowngradeUtil] Downgrade cannot proceed: Cannot downgrade data - missing downgrade task 65001
      

      Workaround

      Using an older version of JIRA, such as JIRA 6.4.5 which can be downloaded from the JIRA Downloads Archive will enable to you to workaround the issue.

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              Unassigned Unassigned
              ddiblasio David Di Blasio
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              Dates

                Created:
                Updated:
                Resolved: