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  1. Jira Data Center
  2. JRASERVER-43303

Issue properties in JQL fail to respect is empty

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      In JIRA Service Desk we programmatically set an issue property to indicate that the issue came in through the "portal" or via "email" say.

      We can find these issues with JQL like

      issue.property["request.channel.type"].value = "portal"

      This works as expected.

      However if we want to find all issues where there is no property set then it does not work

      issue.property["request.channel.type"].value is empty

      returns nothing.

      I have an expectation that it would show all issues without the request.channel.type property set.

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        Issue Links

          derived from

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1365 request.channel.type issue property is not searchable

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-40156 is empty JQL does not work for issue property

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-43303 Issue properties in JQL fail to respect is empty

          • Low - Low priority issues
          • Closed
          is caused by

          ACJIRA-677 Loading...

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              Unassigned Unassigned
              bbaker ɹǝʞɐq pɐɹq
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                Created:
                Updated:
                Resolved: