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  1. HipChat
  2. HCPUB-1542

Unable to change User Avatar after updating HipChat for JIRA plugin

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Details

    • Severity 3 - Minor

    Description

      Summary

      Avatar selection screen is not showing up after updating HipChat for JIRA plugin to the latest version

      Environment

      JIRA 6.2.7
      HipChat for JIRA 6.11.5

      Steps to Reproduce

      1. Install a fresh JIRA 6.2.7
      2. Upload a custom avatar for your user
      3. Update UPM to the latest version
      4. Update HipChat for JIRA plugin to the latest version
      5. Attempt to change User Avatar

      Expected Results

      Avatar selection window will appear, and user can select a new avatar

      Actual Results

      1. Clicking the avatar icon does nothing
      2. Menu drop-down in JIRA header is not shown
      3. Unable to run the 'g' + 'g' function for Admin user

      Workaround

      If you are not integrating JIRA with HipChat, please navigate to Administration » Add-ons » Manage Add-ons and disable:

      • Atlassian Hipchat Integration Plugin
      • Atlassian Hipchat Integration Plugin Core
      • HipChat for JIRA

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            People

              tom@atlassian.com Tom Davies
              dwatania@atlassian.com Daniel Watania (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: