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Bug
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Resolution: Tracked Elsewhere
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Medium
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None
Our developers integrate JIRA in Webstorm and PHPstorm and this causes a repeated logging out of the JIRA if opened in a browser.
Steps to Repro
- Open a Jetbrains IDE. Install the Atlassian connector. Configure it to point to your cloud instance. Make it fetch some issues from the Atlassian panel just to confirm it is working.
- Close your Jetbrains IDE product.
- Open your Chrome browser (all browsers will suffer, but I've witnessed this on Chrome), sign into your Atlassian Cloud instance, making sure to remember me.
- Close your browser completely. Open the browser back up and confirm that navigating to your Atlassian cloud instance automatically signs you in. Navigate to an issue of your choice...doesn't matter what.
- With the browser still open, now reopen your Jetbrains IDE product. Let it load completely. Heck even go check out the issues in your Atlassian panel within the IDE.
- Now return to your browser that has the JIRA issue open. Try to perform a restricted operation, e.g. edit a comment. You should be told that you don't have permission. Now click on the issue's link at the top of the issue page and notice you're bounced to the Atlassian cloud sign in page.