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  1. Jira Platform Cloud
  2. JRACLOUD-66380

OnDemand: My JIRA Home does not always work.

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      Steps to reproduce:

      1. Create OD instance with no visible projects.
      2. Create user with AGILE default home.
      3. Logout.
      4. Go to https://<instance> base URL. You will be redirected towards login?dest-url=%2Fsecure%2FDashboard.jspa. The dest-url is hardcoded to go back to the /secure/Dashboard.jspa.
      5. (BUG) Login. You are redirected to the dashboard as indicated in the URL.

      Notice that the user is redirected to the /secure/Dashboard.jspa instead of the Agile Pages.

        1. My_JIRA_Home.swf
          2.58 MB

            [JRACLOUD-66380] OnDemand: My JIRA Home does not always work.

            Vadzim Ivanitski added a comment -

            and me

            Vadzim Ivanitski added a comment - and me

            Larry Eisenstein added a comment -

            I am having this same issue.

            Larry Eisenstein added a comment - I am having this same issue.

            bain added a comment -

            I can only reproduce this in this case:

            1. Create OD instance with no visible projects.
            2. Create user with AGILE default home.
            3. Logout.
            4. Go to https://<instance> base URL. You will be redirected towards login?dest-url=%2Fsecure%2FDashboard.jspa. The dest-url is hardcoded to go back to the /secure/Dashboard.jspa.
            5. (BUG) Login. You are redirected to the dashboard as indicated in the URL.

            Notice that the dest-url is hard coded. This means that MyJiraHome is ignored because we never hit the https://<instance> base URL where it is active. We need to dest-url to be empty for this to work. For example:

            1. Logout.
            2. Go to https://<instance>/login
            3. Login. Notice that you are taken to the Agile page. This is because that with no dest-url the login page redirects the user to https://<instance> which through MyJiraHome.jspa redirects to the correct home.

            bain added a comment - I can only reproduce this in this case: Create OD instance with no visible projects. Create user with AGILE default home. Logout. Go to https://<instance> base URL. You will be redirected towards login?dest-url=%2Fsecure%2FDashboard.jspa . The dest-url is hardcoded to go back to the /secure/Dashboard.jspa. (BUG) Login. You are redirected to the dashboard as indicated in the URL. Notice that the dest-url is hard coded. This means that MyJiraHome is ignored because we never hit the https://<instance> base URL where it is active. We need to dest-url to be empty for this to work. For example: Logout. Go to https://<instance>/login Login. Notice that you are taken to the Agile page. This is because that with no dest-url the login page redirects the user to https://<instance> which through MyJiraHome.jspa redirects to the correct home.

            Kiran (Inactive) added a comment -

            My JIRA Home not working again.

            During login, the below is sequence of request/reponses
            302 /
            302 /secure/MyJiraHome.jspa
            302 /login.jsp?os_destination=%2Fsecure%2FDashboard.jspa
            200 /login?dest-url=%2Fsecure%2FDashboard.jspa
            204 /indra/experimental/main.js
            202 /login/metrics/browser
            303 /login?dest-url=%2Fsecure%2FDashboard.jspa
            200 /secure/Dashboard.jspa

            So, after login the user is not redirected to My JIRA Home. However, if the user explicitly calls /secure/MyJiraHome.jspa after login, either through url or by clicking the MyJIRAHome logo, then the redirect works fine.

            Kiran (Inactive) added a comment - My JIRA Home not working again. During login, the below is sequence of request/reponses 302 / 302 /secure/MyJiraHome.jspa 302 /login.jsp?os_destination=%2Fsecure%2FDashboard.jspa 200 /login?dest-url=%2Fsecure%2FDashboard.jspa 204 /indra/experimental/main.js 202 /login/metrics/browser 303 /login?dest-url=%2Fsecure%2FDashboard.jspa 200 /secure/Dashboard.jspa So, after login the user is not redirected to My JIRA Home. However, if the user explicitly calls /secure/MyJiraHome.jspa after login, either through url or by clicking the MyJIRAHome logo, then the redirect works fine.

            Kiran (Inactive) added a comment -

            My JIRA Home not working again. I have attached a video of this.
            Also, today it does not seem to be working for any My JIRA Home options.

            Kiran (Inactive) added a comment - My JIRA Home not working again. I have attached a video of this. Also, today it does not seem to be working for any My JIRA Home options.

            Kiran (Inactive) added a comment -

            I am not able to reproduce this today.

            Kiran (Inactive) added a comment - I am not able to reproduce this today.

            Penny Wyatt (On Leave to July 2021) added a comment -

            kshekhar I can't reproduce this. Are you still seeing it today?
            brollins noticed this the other week too.

            For me, when I log in after setting JIRA Agile, I get:

            /secure/MyJiraHome.jspa - 302, redirecting to
            /secure/GreenHopper.jspa - 302, redirecting to
            /sercure/RapidBoard.jspa - 200

            Penny Wyatt (On Leave to July 2021) added a comment - kshekhar I can't reproduce this. Are you still seeing it today? brollins noticed this the other week too. For me, when I log in after setting JIRA Agile, I get: /secure/MyJiraHome.jspa - 302, redirecting to /secure/GreenHopper.jspa - 302, redirecting to /sercure/RapidBoard.jspa - 200

              Unassigned Unassigned
              bbain bain
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: