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  1. Jira Data Center
  2. JRASERVER-37856

Users getting "XSRF Security Token Missing" when Creating Issues

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    • Icon: Support Request Support Request
    • Resolution: Support Request
    • Icon: Low Low
    • None
    • 4.4.4
    • None
    • Linux

      When trying to use our JIRA instance we keep getting lots of
      permissions errors which makes JIRA very difficult to use. If we keep
      trying then eventually it works. This has been happening for about the
      last week or so.

      It's very annoying as you keep having to enter the issues of the JIRA
      you're trying to raise. Then you get an error when you press "Create"
      and so you have to start all over again and enter the details again.
      It can often take 10 attempts to create the JIRA.

      Sample error messages;

      XSRF Security Token Missing

      Your browser has not provided any parameters at all and your input has
      been lost. Press back now to try and resend the data. This is most
      likely caused by a bug in the browser. FireFox 3.6.0 have been known
      to exhibit this behavior. For more information see this bug report
      http://jira.atlassian.com/browse/JRA-20696 JIRA could not complete
      this action due to a missing form token.

      You may have cleared your browser cookies, which could have resulted
      in the expiry of your current form token. A new form token has been
      reissued. Problematic action: CreateIssueDetails.jspa JIRA
      administrators Please refer to this page for details on disabling form
      token checking.

              Unassigned Unassigned
              richardscire Richard Scire
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                Created:
                Updated:
                Resolved: