After fully restoring a fresh OnDemand backup into a fresh JIRA 6.2.1 instance, no user is able to log into the application.
JIRA should allow all users to successfully log into the application
All users (including sysadmin) get a "You do not have a permission to log in. If you think this is incorrect, please contact your JIRA administrators." error message.
atlassian-jira.security.log displays the following
No error is logged into catalina.out (or atlassian.jira.log).
Everything seems correct in the database side (cwd_user/app_user/cwd_membership/cwd_directory tables)
- Import OnDemand backup using JIRA 6.2
- Shutdown the instance
- Start JIRA 6.2.1 pointing to the JIRA 6.2 database
JIRA will upgrade the 6.2 database and you can use your JIRA 6.2.1 successfully