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  1. Jira Data Center
  2. JRASERVER-31938

Mail subscription should run based on the user's profile timezone instead of the system timezone

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    • 4.04
    • 7
    • Severity 3 - Minor
    • 3
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      Atlassian Update – 31-10-2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will keep the issue open and continue to watch this issue for the further updates.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 31-10-2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months. Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will keep the issue open and continue to watch this issue for the further updates. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Actually when setting a filter subscription in JIRA, the mail message will be delivered based on the system timezone.
      In a situation where JIRA has users with different timezone settings it may be difficult for them to convert the time for receiving a filter subscription.
      Since JIRA allows setting up different timezone settings for its users via profile, it would be nice if JIRA could also send filter subscriptions based on the user profile timezone instead of the system timezone.

      Workaround

      If the majority of the users are located within the same timezone, you can reduce the impact by configuring Jira to use the same timezone as them. The steps can be found in Set the timezone for the Java environment.

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              Unassigned Unassigned
              ltflorao LucasA
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              Dates

                Created:
                Updated: