Hi gary.mellor,

Indeed, that looks like a bug. As suggested by luke1410, could you please raise this with us at https://support.atlassian.com so a support engineer can confirm this and raise a proper bug report with the engineering team?

Thanks in advance

Regards,

Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].

@Gary: In cases like these it's normally more helpful to contact the support via support.atlassian.com or create a new JIRA issue, if you are certain there's a bug in this implementation (linking it to this one).

This doesn't work if I want to bulk remove myself as a watcher from a bunch of closed tickets or a single closed ticket (yes, I have specific reason to do this). Ordinarily JIRA advises if you're trying to do something to a closed issue and tell you that you can't do it (you have to re-open the issue(s), make the change and then close them again, which is a total nightmare but one for a separate ticket) but not in this instance. I have just over 600 issues I wish to 'unwatch' that are closed. I can complete the 4 steps to the operation of the bulk change but the UI shows that the operation started and ended at the same time which immediately raised my suspicions and when I clicked the Acknowledge button I was returned to exactly the same filter view as before and nothing had changed. I went into an individual ticket and was able to 'unwatch' that but due to the same problem of the issue already being closed (I'm guessing), when you go back into that ticket you can see that you are still watching it. I'm suggesting that this is a bug in the implementation. If I am being told I am 'unwatching' an issue as either an individual ticket or a bulk change I expect that to be the case or at the very least be told why it cannot be done. The current behaviour is very confusing as it indicates the operations have been successful when in actual fact they haven't at all.

Thanks Oswaldo,

Sorry, I must have misunderstood the issue. I need to bulk remove watchers, not bulk add myself as a watcher. For example, we just did an import from Bugzilla to JIRA and people in the bugzilla CC come over as watchers on the issue. For several reasons I now need to strip out specific watchers that either do not exist in real life... at least not any more.

Michael

Hi timineri,

You should be able to do this like any other "Bulk Operation". There should be a "new" Watch Issues operation option. If you would like more assistance please don't hesitate to get in touch with us via a support ticket at https://support.atlassian.com

Regards,

Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].

Was this included in JIRA 6 as the update suggests? If so, is there information on how to use this?

One workaround that worked for me is to have the watcher settings set so that the user is automatically added as a watcher after commenting on the ticket.

Once that's set, do a bulk comment action to all the tickets, I just typed 'Joining this ticket as a watcher' and I was added to the list of watchers.

Here's a scripted way to be able to unwatach any list of issues that are shown in a search result: https://github.com/rubyboy/jira-bulk-unwatch
This could also be applied similarly to watching issues (change the "DELETE" method in the script to "PUT")

this feature would also be candidate to have on the user profile page, similar to what is done in FISHEYE already

My workaround https://gist.github.com/3098888