Uploaded image for project: 'Advanced Roadmaps'
  1. Advanced Roadmaps
  2. JPOSERVER-7116

Clear the value of "Parent Link" field when creating a new issue

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Filters & Search
    • None
    • 0
    • JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Issue

      Currently, the "Parent Link" field is NOT cleared for an issue when it is moved from hierarchy at Epic Level or above to Story level.

      For example, the project hierarchy is Initiative -> Epic -> Story -> Sub-Task

      I have an Epic with "Parent Link" set to an Initiative. At a later date, after backlog grooming, I move the Epic to a Story and set a Epic Link. The Parent Link is not available on UI now, even though the value is NOT cleared.

      Now, when I remove the Epic Link I set, the Parent Link is displayed as shown below, which is incorrect. This incorrect setting of Parent Link is creating problems with the JQL queries we run and also the boards we have configured in our projects.

      Workaround

      Create an automation rule that will automatically clear the Parent Link field whenever an issue is moved to a new issue type, as explained in the KB article linked below:
      https://confluence.atlassian.com/automationkb/automation-for-jira-how-to-clear-the-parent-link-field-when-an-issue-is-moved-to-a-new-type-1206795140.html

              Unassigned Unassigned
              459c3b285bf3 Abhishek Kalamkar
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

                Created:
                Updated:
                Resolved:
                Archived: