Uploaded image for project: 'Advanced Roadmaps'
  1. Advanced Roadmaps
  2. JPOSERVER-2926

HTML description not rendered for Advanced Roadmaps locked custom fields

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 3.29.0, 3.29.4, 8.20.5
    • Usability

      Issue Summary

      HTML description not rendered for Advanced Roadmaps locked custom fields (Parent Link, Target Start, Target End).

      Steps to Reproduce

      1. Unlock one of the Advanced Roadmap custom fields by following Unlock a custom field. For example Parent Link
      2. In a project configuration edit the field configuration scheme and edit the Parent Link custom field to add a description to the field to be rendered in screens.
      3. Insert an HTML description. For example:
        <span style="color:Gold;font-size:11px;font-weight:bold;">Golden Field</span>
        <span style="font-size:11px"> - Choose a parent to assign this issue to.</span>
        

      4. Go to Administration > System > General configuration and toggle the HTML flag for custom field description to ON:
      5. Navigate to Administration » Manage Add-ons, filter the visible add-ons by System Add-ons and search for "wiki", to find the Wiki Renderer Macros Plugin. Make sure it it enabled.
      6. Add the Parent Link field to the Create issue screen for the project.
      7. Create an issue and observe that the HTML is not rendered:

      Note 1: Same happen with other locked Advanced Roadmap fields such as Target Start and Target End.
      Note 2: For other locked field such the Agile ones (ex. Epic link) by doing same as above HTML is rendered:

      Note 3: From Jira 8.7.0, the default behavior of the Enable HTML in custom field descriptions and list values items option has been changed so it is switched to OFF for new Jira installations and the upgraded ones that have never used it.
      However for my test I set it on and same is with Jira 8.5.0 in combination with the affected Advanced Roadmap versions.

      Expected Results

      Given the changes made locked Advanced Roadmap custom fields HTML description should be rendered.

      Actual Results

      Advanced Roadmap custom fields HTML description are not rendered.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JPOSERVER-2926] HTML description not rendered for Advanced Roadmaps locked custom fields

            Remy Bien added a comment -

            Found this issue when looking on how to fix the issue with the rendering of the field description of the Target start/end date fields (first unlocked the fields to see whether I could simply remove the HTML tags, but there were none).

            Then I ran into the following issue, which I believe to be connected to be connected to this issue: https://jira.atlassian.com/browse/JPOSERVER-3073

            This issue is only for the problems with the "Target start/end" date though, and the workaround they posted there is by hiding the field description for those specific fields.

            Remy Bien added a comment - Found this issue when looking on how to fix the issue with the rendering of the field description of the Target start/end date fields (first unlocked the fields to see whether I could simply remove the HTML tags, but there were none). Then I ran into the following issue, which I believe to be connected to be connected to this issue: https://jira.atlassian.com/browse/JPOSERVER-3073 This issue is only for the problems with the "Target start/end" date though, and the workaround they posted there is by hiding the field description for those specific fields.

            The html in the descriptions for Advanced Roadmaps locked fields do not render regardless of the "Enable HTML in custom field descriptions and list values" option being set to On or OFF. We are on Jira Server 8.20.5.

            Elizabeth Rowley added a comment - The html in the descriptions for Advanced Roadmaps locked fields do not render regardless of the "Enable HTML in custom field descriptions and list values" option being set to On or OFF. We are on Jira Server 8.20.5.

            We just want the html tags to not appear in the description for the Advanced Roadmaps fields.  And, we cannot edit those descriptions.

            William Tanner added a comment - We just want the html tags to not appear in the description for the Advanced Roadmaps fields.  And, we cannot edit those descriptions.

            This bug was raised following my support request JPO-4751.

            The use case for this is that we want to mark a number of custom fields as "Golden Fields" to highlight to the user that they are important and should be completed, but we do not want to make them mandatory (as this causes problems when creating the issues from Advanced Roadmaps).

            Pete Singleton added a comment - This bug was raised following my support request JPO-4751. The use case for this is that we want to mark a number of custom fields as "Golden Fields" to highlight to the user that they are important and should be completed, but we do not want to make them mandatory (as this causes problems when creating the issues from Advanced Roadmaps).

              Unassigned Unassigned
              tmarchionni@atlassian.com Tiziana Marchionni
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

                Created:
                Updated:
                Archived: