Loading a Portfolio plan results in Javascript error "TypeError: Cannot read property 'end' of undefined "

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    • Type: Bug
    • Resolution: Obsolete
    • Priority: Low
    • None
    • Affects Version/s: 3.18.0
    • Component/s: LexoRank, Plan
    • None
    • 6
    • Severity 3 - Minor
    • 0

      Issue Summary

      Loading a Portfolio plan results in Javascript error "TypeError: Cannot read property 'end' of undefined ". This is caused due to the lexorank algorithm returns inconsistent data during the ranking phase.

      Steps to Reproduce

      1. Try loading a Portfolio Plan.
      2. Below error is observed in the UI when the plan loads:
         Client Information
        User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36
        Local Time: Mon Jan 13 2020 09:58:12 GMT+0100 (Central European Standard Time)
        Plugin Information
        Version: 3.18.0
        System Information
        Jira Title: IDM JIRA
        Jira Version: 8.4.1
        Stack Trace
        Cannot read property 'end' of undefined
        
        TypeError: Cannot read property 'end' of undefined
        at X (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-simple-plans-scripts/com.atlassian.jpo:jpo-wr-page-simple-plans-scripts.js:3:480983\)
        at https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:21380
        at z (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:21481\)
        at M (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:19391\)
        at b (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:20168\)
        at https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:22115
        at z (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:22138\)
        at M (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:19391\)
        at b (https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:20168\)
        at https://msdevopsjira.fsc.atos-services.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/6v2vmd/804002/4d87926d6fc4fca0fde22f225ba8d5bb/3.18.0/_/download/batch/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts/com.atlassian.jpo:jpo-wr-page-portfolio-frontend-vendor-scripts.js:14:22115
        

      Expected Results

      The plan should load without any javascript error.

      Actual Results

      There is a javascript error when plan loads.

      The below exception is thrown in the xxxxxxx.log file:

      2020-02-13 17:08:46,302 http-nio-8080-exec-16 ERROR sysadmin 1028x18368x1 1cney43 172.22.88.223 /secure/PortfolioPlanView.jspa [c.a.r.c.b.agile.rank.AgileRankOperationResponse] Agile call returned errors: -20901=ErrorCollection[errors=[ErrorCollection.ErrorItem[contextId=<null>,messageKey=gh.lexorank.service.error.reindex.required,params={}]],reasons=[CONFLICT]]
      2020-02-13 17:08:46,302 http-nio-8080-exec-16 ERROR sysadmin 1028x18368x1 1cney43 172.22.88.223 /secure/PortfolioPlanView.jspa [c.a.r.j.env.rank.BaseJiraEnvironmentRankService] 
      com.atlassian.rm.common.bridges.agile.rank.BatchAgileRankException
      	at com.atlassian.rm.common.bridges.agile.rank.AgileRankOperationResponse.create(AgileRankOperationResponse.java:44)
      	at com.atlassian.rm.common.bridges.agile.InternalAgileRankService.rankLast(InternalAgileRankService.java:92)
      	at com.atlassian.rm.common.bridges.agile.BaseAgileRankServiceBridgeJpo.rankLast(BaseAgileRankServiceBridgeJpo.java:38)
      	at com.atlassian.rm.common.bridges.agile.AgileVersionDomainRankServiceBridgeJpo.rankLast(AgileVersionDomainRankServiceBridgeJpo.java:9)
      	at com.atlassian.rm.jpo.env.rank.BaseJiraEnvironmentRankService.rankLast(BaseJiraEnvironmentRankService.java:53)
      	at com.atlassian.rm.jpo.core.rank.BaseKeyRankService.stackUnknown(BaseKeyRankService.java:101)
      	at com.atlassian.rm.jpo.core.rank.DefaultVersionDomainKeyRankService.stackUnknown(DefaultVersionDomainKeyRankService.java:11)
      	at com.atlassian.rm.jpo.core.version.VersionOrderService.stackUnknownEnviromentVersions(VersionOrderService.java:43)
      	at com.atlassian.rm.jpo.core.project.DefaultProjectService.stackUnknownEnviromentVersions(DefaultProjectService.java:140)
      	at com.atlassian.rm.jpo.core.project.DefaultProjectService.getDeepProjects(DefaultProjectService.java:95)
      	at com.atlassian.rm.jpo.core.project.DefaultProjectService.getDeepProjectsById(DefaultProjectService.java:76)
      	at com.atlassian.rm.jpo.core.issuesource.context.DefaultIssueSourceContextService.getProjectInfosForIds(DefaultIssueSourceContextService.java:70)
      	at com.atlassian.rm.jpo.rest.service.plan.CommonPlanInformationProvider.getProjects(CommonPlanInformationProvider.java:302)
      	at com.atlassian.rm.jpo.rest.service.plan.CommonPlanInformationProvider.getPlanInfo(CommonPlanInformationProvider.java:132)
      	at com.atlassian.rm.jpo.plugin.views.simpleplans.data.SimplePlansInformationProvider.getData(SimplePlansInformationProvider.java:88)
      	at com.atlassian.rm.jpo.plugin.views.simpleplans.data.SimplePlansInformationProvider.getData(SimplePlansInformationProvider.java:26)
      	at com.atlassian.rm.common.plugin.views.common.data.common.BaseGsonWebResourceDataProvider.lambda$get$0(BaseGsonWebResourceDataProvider.java:29)
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Soumya Shukla (Inactive)
            Archiver:
            Aakrity Tibrewal

              Created:
              Updated:
              Resolved:
              Archived: