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  1. Advanced Roadmaps
  2. JPOSERVER-2680

Unable to load plan view in Portfolio due to circular linked issues

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 3.15.0
    • 3.11.0
    • Plan
    • None

      Issue Summary

      Jira portfolio plan view is not able to load and hangs for users. It happens to all different browsers.

      Steps to Reproduce

      Make 2 issues being mutual parents in the plan. For example, Issue A is issue B is parent issue. Issue B is issue A's parent issue.

      Expected behavior

      Portfolio plan view should be able to handle circular link issues properly and successfully load the plan view.

      Actual behavior

      Portfolio goes into an infinite loop and plan view is stuck.

      Workaround

      Breaking circular dependency by removing parent for one of the issues resolve the issue.

      Note

      How to identify circular linked issues from a har file https://confluence.atlassian.com/roadmaps-kb/how-to-identify-circular-linked-issues-from-advanced-roadmaps-plan-via-har-file-978213255.html

              qbuu@atlassian.com Buu Le
              sluo@atlassian.com Sasa Luo (Inactive)
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

                Created:
                Updated:
                Resolved:
                Archived: