500 error setting team using JIRA REST API issue endpoint

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    • 5
    • Severity 3 - Minor
    • 116

      Background:

      JIRA Portfolio has a "Team" custom field. The "Team" field can be added to screens and will appear on issues.

      • The value of "Team" will show on JIRA issues after setting the team in JIRA Portfolio and committing the changes.
      • The field can be added to the edit screen and the team can be changed using this edit screen. It is also possible to set the team using in-line edit.
        • Note that using issue view you may only set the team to shared team, plan specific teams cannot be selected.

      Problem Behavior:

      500 error when attempting to set team using JIRA REST API. Able to set team using in-line edit and issue's edit screen.

      HTTP response shows "Internal Server Error." Logs have a more detailed error:

      2018-09-23 09:11:43,624 http-nio-8080-exec-4 ERROR tim 551x403x1 1hrt2kl 192.168.56.1 /rest/api/2/issue/IOS-22 [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
        ... 4 filtered
        at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
        ... 1 filtered
        at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
        ... 15 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
        ... 1 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
        ... 32 filtered
        at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
        ... 13 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 53 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
        ... 1 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
        ... 16 filtered
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
        ... 19 filtered
        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
        ... 5 filtered
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
        at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137)
        at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90)
        at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
        ... 4 filtered
        at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
        ... 8 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 4 filtered
        at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
        ... 26 filtered
        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
        ... 24 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ClassCastException: com.atlassian.rm.teams.core.team.data.DefaultTeam cannot be cast to java.lang.String
        at com.atlassian.jira.issue.customfields.impl.rest.TextCustomFieldOperationsHandler.getInitialValue(TextCustomFieldOperationsHandler.java:43)
        at com.atlassian.jira.issue.customfields.impl.rest.TextCustomFieldOperationsHandler.getInitialValue(TextCustomFieldOperationsHandler.java:17)
        at com.atlassian.jira.issue.customfields.impl.rest.AbstractCustomFieldOperationsHandler.updateIssueInputParameters(AbstractCustomFieldOperationsHandler.java:75)
        at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
        at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.buildForEdit(IssueInputParametersAssembler.java:230)
        at com.atlassian.jira.rest.v2.issue.UpdateIssueResource.editIssue(UpdateIssueResource.java:58)
        at com.atlassian.jira.rest.v2.issue.IssueResource.editIssue(IssueResource.java:768)
        ... 256 more

      Expected behavior:

      Able to set this field's value to a shared team using REST API.  It is expected that any attempt to set this to a plan-specific team would still fail, as those team must be set through the plan

      Steps to reproduce

      1. Set up instance with JPO and issues
        • Create shared team(s)
        • Add Team field to view and edit screens
      2. Navigate to issue, set team using in-line edit
        • Notice this works without problems
      3. Attempt to set team using REST API (shown below)
        • Notice 500 error response, error shows in logs, team was not changed

      Example:

      PUT /rest/api/2/issue/{issueIdOrKey}


{"fields":{"customfield_11100":2}}

      Workarounds

      No workaround is available to set the Team using the REST API

            Assignee:
            Drew Zhu (Inactive)
            Reporter:
            Tim Evans (Inactive)
            Archiver:
            Aakrity Tibrewal

              Created:
              Updated:
              Resolved:
              Archived: