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Details

Type: Bug
Resolution: Fixed
Priority: Highest
Fix Version/s: 3.29.4
Affects Version/s: 2.17.1
Component/s: API
Labels:
- jpos_1028
- pse-request

Support reference count:
5
Symptom Severity:
Severity 3 - Minor
UIS:
116
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

Background:

JIRA Portfolio has a "Team" custom field. The "Team" field can be added to screens and will appear on issues.

The value of "Team" will show on JIRA issues after setting the team in JIRA Portfolio and committing the changes.
The field can be added to the edit screen and the team can be changed using this edit screen. It is also possible to set the team using in-line edit.
- Note that using issue view you may only set the team to shared team, plan specific teams cannot be selected.

Problem Behavior:

500 error when attempting to set team using JIRA REST API. Able to set team using in-line edit and issue's edit screen.

HTTP response shows "Internal Server Error." Logs have a more detailed error:

2018-09-23 09:11:43,624 http-nio-8080-exec-4 ERROR tim 551x403x1 1hrt2kl 192.168.56.1 /rest/api/2/issue/IOS-22 [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
        ... 4 filtered
        at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
        ... 1 filtered
        at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
        ... 15 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
        ... 1 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
        ... 32 filtered
        at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
        ... 13 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 53 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
        ... 1 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
        ... 16 filtered
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
        ... 19 filtered
        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
        ... 5 filtered
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
        at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137)
        at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90)
        at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
        at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
        ... 4 filtered
        at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
        ... 8 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 4 filtered
        at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
        ... 26 filtered
        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
        ... 24 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ClassCastException: com.atlassian.rm.teams.core.team.data.DefaultTeam cannot be cast to java.lang.String
        at com.atlassian.jira.issue.customfields.impl.rest.TextCustomFieldOperationsHandler.getInitialValue(TextCustomFieldOperationsHandler.java:43)
        at com.atlassian.jira.issue.customfields.impl.rest.TextCustomFieldOperationsHandler.getInitialValue(TextCustomFieldOperationsHandler.java:17)
        at com.atlassian.jira.issue.customfields.impl.rest.AbstractCustomFieldOperationsHandler.updateIssueInputParameters(AbstractCustomFieldOperationsHandler.java:75)
        at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
        at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.buildForEdit(IssueInputParametersAssembler.java:230)
        at com.atlassian.jira.rest.v2.issue.UpdateIssueResource.editIssue(UpdateIssueResource.java:58)
        at com.atlassian.jira.rest.v2.issue.IssueResource.editIssue(IssueResource.java:768)
        ... 256 more

Expected behavior:

Able to set this field's value to a shared team using REST API. It is expected that any attempt to set this to a plan-specific team would still fail, as those team must be set through the plan

Steps to reproduce

Set up instance with JPO and issues
- Create shared team(s)
- Add Team field to view and edit screens
Navigate to issue, set team using in-line edit
- Notice this works without problems
Attempt to set team using REST API (shown below)
- Notice 500 error response, error shows in logs, team was not changed

Example:

PUT /rest/api/2/issue/{issueIdOrKey}


{"fields":{"customfield_11100":2}}

Workarounds

No workaround is available to set the Team using the REST API

Attachments

Issue Links

is related to

JPOSERVER-2322 Portfolio API V.2

Gathering Interest

relates to

JPOSERVER-2347 Can't update team via API

Closed

JPO-14528 Loading...

was cloned as

JPOSERVER-2441 500 Error setting Parent Link using JIRA REST API issue endpoint

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(10 mentioned in)

500 error setting team using JIRA REST API issue endpoint

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