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  1. Advanced Roadmaps
  2. JPOSERVER-2321

Provide clarification on Calculation requirements for Assignee import level

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • Documentation
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    • JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Per the Documentation:

      The noted Items required for the Members field to import the assignee are:

      For the Jira issue assignee to show in the team member column in Portfolio for Jira, these conditions must apply:

      • There is no member set in Portfolio for Jira.
      • The assignee is set on the issue in Jira.
      • The assignee is part of a team in your plan.
      • If you've made a manual team assignment, make sure the assignee is part of that team.
      • To see the assignee that is being pulled from Jira, you have to calculate your plan.
      • The issue assignee import level must be set to a hierarchy level. See Configuring initiatives and other hierarchy levels.

      But the requirements for calculation to associate this user is not clearly defined:

      To see the assignee that is being pulled from Jira, you have to calculate your plan.

      This pulls in elements from some additional documentation Scheduling and timeline, Scheduling behavior & Scheduling unestimated items to piece this behavior togather BUT does not clearly define that this also requires an estimate or a manual Sprint association for the assignee to populate in the member column with the following variables to make this true:

      If Unestimated item scheduling is set to:

      • Base on default estimates & a value is set for the default values (Sprint, Epic, Initiative...)
        • Assignee will be populated per the user assigned to the issue in jira as a default estimate is added to un-estimated issues to allow the calculation to occur
      • Base on target dates
        • Requires Either an Estimate or Manual Sprint association
      • Custom
        • Requires Either an Estimate or Manual Sprint association
      • Off
        • Requires an Estimate

              aicamen iceman
              emccutcheon Earl McCutcheon (Inactive)
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal (Inactive)

                Created:
                Updated:
                Resolved:
                Archived: