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  1. Advanced Roadmaps
  2. JPOSERVER-1356

Issues created in Live Plans cannot be committed due to wrong user-property for the reporter field

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 1.12.4
    • None
    • None
    • None

      NOTE: This bug report is for JIRA Portfolio Server. Using JIRA Portfolio Cloud? See the corresponding bug report.


      Committing issues in portfolio returns an error due to wrong user-property for the reporter field. This error is caused by changing the username where user-key is not equal to the username.


      • Version: 1.12.4-OD-D20160322T001113

      Steps to Reproduce

      1. Create issue to Portfolio plan
      2. Click on the Uncommitted change button to sync with JIRA

      Exception when trying to commit a created ticket

      com.atlassian.jpo.scenario.common.data.ScenarioCommitException: Scenario commit error
      Caused by com.atlassian.jpo.env.issues.EnvironmentIssueCreateException: Specific error details : {reporter=The reporter specified is not a user.}
        at com.atlassian.jpo.env.issues.JiraIssueService.createIssue:302
        at com.atlassian.jpo.env.issues.JiraIssueService.createIssue:92
        at com.atlassian.jpo.scenario.issue.ScenarioIssueCreateAction.performApiOperation:53
        at com.atlassian.jpo.scenario.issue.ScenarioIssueModificationAction.perform:185

      Expected Results

      Issue is synced successfully

      Actual Results

      Issue is not synced and error change couldn't be synced shown


      The user could change their username to be equal to the initial one, which is the user-key

            Unassigned Unassigned
            nmohdkhalid Nabil
            atibrewal@atlassian.com Aakrity Tibrewal