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  1. Advanced Roadmaps
  2. JPOSERVER-10354

Show OpsGenie Note in Salesforce Case

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Integration
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    • JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Hello OpsGenie Team!

      I need a way to send OpsGenie notes into SalesForce case notes so that our OG & SF team members can have a bi-directional record of comms for the alert and case.

      I was able to find this community forum post that says the integration is limited to only what's displayed and would like to have an action to update case note in salesforce.

      Please let me know if you have any questions or critiques for my suggestion.

       

      Thanks in advance,

       

      Quinton Myers

              Unassigned Unassigned
              8dbf568f57c6 Quinton Myers
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal (Inactive)

                Created:
                Updated:
                Archived: