Issue created should consider JSM access settings

Hello,

We have case of a simple rule which is triggered on "Issue created" and send notification to Slack. The tricky part is that rule is related to JSM projects and in case if:

• JSM customers creation is not allowed via email (only existing users)
• A new user sends in an email to the JSM email address

The rule is triggered, however… no ticket is created, because the email is new to Jira and global JSM setting prohibit new user creation. This creates a confusion when our support staff see a Slack notification (it even keeps increasing the issue key number), but no actual ticket is created.

I think that this trigger should be activated in A4J only when the actual issue is created.

Thank you