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Bug
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Resolution: Unresolved
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Low
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None
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7.4.0, 8.0.0, 9.0.3
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None
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Severity 3 - Minor
Issue Summary
If a rule is configured to be triggered on a specific event, this rule will not be triggered if the event was published by another rule, even if the option Allow Trigger is enabled.
Environment
Affect any Automation For Jira version at least from 7.4.0.
Steps to replicate
- Create 2 automation rules as follows
- Create a new Jira issue
- Trigger the Rule 1 for that Jira issue
- Check the Audit Logs from the Rule 1 and verified that it was triggered and published the event
- Check the Audit Logs from Rule 2
Expected Results
The Rule 2 should have been triggered, since it's listening to the event triggered by Rule 1
Actual Results
The Rule 2 was not triggered, even though the Allow Trigger option (which allows this rule to be triggered by other rules) was ticked:
Workaround
- Edit the automation rule that is publishing the event
- Click on the "Publish Event" action
- Tick the option "Publish newer style 'IssueEventBundle'"
Suggestions for the bug fix
- Either remove the old event style, since it's causing this bug
- Or make the new event style the default one