Details
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Suggestion
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Resolution: Unresolved
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None
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0
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Description
Issue Description:
Automation for Jira come out-of-the-box with built-in actions that are meant to send outbound Webhook to an external application, such as:
- Send Microsoft Teams message
- Send Slack Message
- Send web request
In case the connection to the external application (MS Team, Jenkins, Slack, etc...) is not successful, the rule fails and A4J does not try to send again the Webhook. As a result, in case of a slight network issue, the automation rule fails and is not executed again.
Suggestion:
Change the way these rule actions work, so that they automatically try a 2nd time to send the Webhook to external applications in case of network issues.
Attachments
Issue Links
- is related to
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JIRAAUTOSERVER-258 Error Handling
- Gathering Interest
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JIRAAUTOSERVER-273 Ability to override outgoing webhook timeout value from the UI
- Gathering Interest
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JIRAAUTOSERVER-277 Automatically restart rules that were throttled
- Gathering Interest