While creating Automation Rule, the "Create Sub-Tasks" Action ends up with infinite spinner

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • 8.0.3
    • Affects Version/s: 8.0.0, 8.0.2
    • Component/s: Actions
    • None
    • Severity 2 - Major

      Issue Summary

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Install Automation for Jira with version >= 8.0.0
      2. Create an Automation Rule and restrict the rule to a single project
      3. Create any Trigger and then create an action "Create sub-tasks"
      4. Create sub-tasks action will end up in an infinite spinner and no details will be shown as below,

      Expected Results

      Choosing a "Create sub-tasks" action should show details for the user to create issues as below,

       

      Actual Results

      The details for creating the sub-tasks are not showing and the spinner keeps loading.

      Workaround

      • Downgrade the A4J plugin and use version < 8.0.0
        OR
      • Since this behavior is only occurring when we configure the rule for a single project, we can make the rule available for "All Projects" and include the Issue fields condition for a Project match if required.


               OR

      • We may use the 'Create issue' action instead. You can choose 'Sub-task' as the issue type and fill the Parent issue field with the desired value.

            Assignee:
            Unassigned
            Reporter:
            Kaleeswaran P (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: