Intermittent failures are seen when Automation For Jira sends Microsoft Teams message

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.3.4
    • Component/s: Actions
    • Severity 3 - Minor
    • 0

      Issue Summary

      Intermittent failures are seen when Automation For Jira sends Microsoft Teams messages.

      Steps to Reproduce

      1. Create an Automation rule with Send Microsoft Teams message Action
      2. Schedule the Automation rule to run multiple times

      Expected Results

      Automation rules are able to successfully send the Microsoft Team message every time when the rule is scheduled.

      Actual Results

      Sometimes the Automation rules run properly and sometimes the Automation rule fails intermittently.
      The below exception is thrown in the atlassian-jira.log file:

      Error communicating with the API
      408 - {"errorMessage":null,"message":null,"warningMessages":[],"errorMessages":["Request timed out."],"errors":{},"status":408}
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            AviGhosh (Inactive)
            Votes:
            49 Vote for this issue
            Watchers:
            51 Start watching this issue

              Created:
              Updated: