Issue Summary
The Use reporter's e-mail domain option to edit the organization is case sensitive, and the behavior is not consistent when the customer's domain changes.
Steps to Reproduce
- Manually created Org: "Fake Org"
- Manually created customer in "Fake Org" with email: "tim@fake.com"
- Created request from new customer: "TIM2@Fake.com"
- A4J created new Org: "Fake"
- Created request from new customer: "TIM3@FAKE.COM"
- A4J created new Org: "FAKE.COM" didn't expect that, but let's try more
- Created request from new customer: "tim4@fake.com"
- A4J added customer to "Fake Org" (matching on existing user)
- Created request from new customer: "TIM5@FaKe.com"
- A4J added customer to "Fake" (matching on domain?)
- Created request from new customer: "Tim6@Fake.Com"
- A4J added customer to "FAKE.COM" (not sure what this matched on, but I guess the .Com made it fail the same logic the previous case passed).
Expected Results
Only 1 organization, Fake Org, should have been created.
Actual Results
Multiple orgs created
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JIRAAUTOSERVER-466 Inconsistency updating Organization using the option "User reporter's e-mail domain"
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- Gathering Impact
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- links to