Just tried to work with Assets in JSM 5.10.1 Datacenter and it has some major flaws/limitations.
- Automation module within Assets is total legacy and REALLY limited and almost makes automation in Assets on Datacenter USELESS
- Automation: No execution/audit log AT ALL - only an icon for success or failure - so you will have to debug/review every execution in the logs.
- Action: Create Task - Does not support native/custom fields properly - Only a few fields are supported + Description field is limited to VERY low amount of characters
- Action: Http Request - Who does HTTP anno 2023!?! Does not even support defining a HEADER - and calling Jira's API or an incoming webhook is impossible to do without content: application/json as HEADER
The list of limitation is long here, and it looks to me, that this have not been improved or developed since Atlassian acquired the addon from Mindville
Automation for Jira apparently supports Assets, but Datacenter does not! Once again DC customers are being neglected, although we just received a 5x price increase.
Assets will not be implemented in our company, before this is improved - I am considering to scrap releasing Assets overall due to these limitations(We have actually hidden it from end users!)
Our simple need: Lookup Object/Object attributes via Automation for Jira(Incl parsing attributes as smart values down the automation rule)
Roadmap of JSM on DC is also looking quite bad.......https://www.atlassian.com/wac/roadmap/data-center?status=comingSoon;future& - Only 11 items on the list!
We need the implementation URGENTLY!
It can't be that difficult to implement and is actually essential for effective asset management using Jira.