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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Smart-values
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0
Issue description
There is currently no smart value to get the name of a transition, when using the issue transitioned trigger.
It is only possible to get the name of the previous and new status with smart values. Some customers try to avoid using status names since they might have several transitions leading to the same status. Therefore, including names of the from/to statuses wouldn't give the end user any information about which transition was carried out.
Having a smart value to get the transition name would be helpful in this case
Workaround
For now, the only workaround is to get the name of the previous/new status using smart values (which of course is not ideal):
This issue was transitioned from {{#changelog.status}}{{fromString}}{{/}} to {{#changelog.status}}{{toString}}{{/}}
- is related to
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JIRAAUTOSERVER-382 Changelog to trigger the last issue changes without needing to specify the custom fields with smart values
- Gathering Interest
- links to