Details
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Bug
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Resolution: Cannot Reproduce
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Low
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None
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7.3.5
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None
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Minor
Description
Issue Summary
When using smartvalues to retrieve time, we face the error "Failed to get value for now: {{now}}" when running the automation rule
Steps to Reproduce
Unable to reproduce so far what triggers the environment to reach this state.
When it is in this state, though, any rule with time smartvalues fail. For example, post a comment with {{now}}
Expected Results
The rule runs successfully.
Actual Results
We see in the rule log the message:
Error rendering smart-values when executing this rule: Failed to get value for now: {{now}}
Workaround
Set the timezone in the JVM arguments:
- Go to the setenv.sh file and add the parameter below:
-Duser.timezone=America/Denver
There is a list of available timezones here.
- Restart Jira.
Attachments
Issue Links
- is superseded by
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JIRAAUTOSERVER-879 Time related smart values may fail depending on the default timezone configuration
- Gathering Impact
- relates to
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A4J-2837 Loading...