Problem Definition

When comparing the issue field Request Type, the initial results in the dropdown show the last 50 Request Types updated, but when you start to type to execute a search, the results don't bring hidden Request Types.

Suggested Solution

Show Hidden Request Types in search results.

Why this is important

When the user has more than 50 Request Types, it is impossible to use the Issue fields conditions since there is a chance of the hidden Request Types won't appear in the initial results. The only solution is to use the workarounds below, which may be more complex for some users than others, depending on their actual scenario.

Workaround

1. Use the JQL condition querying the Request Type:

   "Request Type" in ("Request Type Name")

1. Use the Advanced compare condition, using the first value as

   {{issue.Request Type.requestType.name}}