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  1. Automation for Jira Server
  2. JIRAAUTOSERVER-195

Ignoring IN_PROGRESS insight time warning getting generated in logs

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 7.1.17, 7.2.3
    • None
    • Severity 2 - Major

      Issue Summary

      The Atlassian-jira.log are filled with warning as given below :

      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T05:42:00Z outside of max duration: PT24H45M
      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T06:22:00Z outside of max duration: PT24H45M
      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T08:14:00Z outside of max duration: PT24H45M
      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T09:00:00Z outside of max duration: PT24H45M
       

      Steps to Reproduce

      The reported issue could be related to the data stored in the Automation for Jira statistics tables and hence there are no specific steps to reproduce it.

      Expected Results

      Warnings should not written to the logs so often and should not flood the application log files.

      Actual Results

      The atlassian-jira.log is flooded with the below warning message.

      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T05:42:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T06:22:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T08:14:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T09:00:00Z outside of max duration: PT24H45M
      

      Workaround

      There is a fix implemented in Automation for Jira version 7.2.4 that lowers the number of times this type of warning is written to the log files. Version 7.2.4 is available on Atlasian Market Place as of 17th December 2021.

              Unassigned Unassigned
              skaur@atlassian.com Saranjeet Kaur (Inactive)
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                Created:
                Updated:
                Resolved: