Ignoring IN_PROGRESS insight time warning getting generated in logs

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 7.1.17, 7.2.3
    • Component/s: Rule execution (engine)
    • None
    • Severity 2 - Major

      Issue Summary

      The Atlassian-jira.log are filled with warning as given below :

      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T05:42:00Z outside of max duration: PT24H45M
2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T06:22:00Z outside of max duration: PT24H45M
2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T08:14:00Z outside of max duration: PT24H45M
2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T09:00:00Z outside of max duration: PT24H45M

      Steps to Reproduce

      The reported issue could be related to the data stored in the Automation for Jira statistics tables and hence there are no specific steps to reproduce it.

      Expected Results

      Warnings should not written to the logs so often and should not flood the application log files.

      Actual Results

      The atlassian-jira.log is flooded with the below warning message.

      2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T05:42:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T06:22:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T08:14:00Z outside of max duration: PT24H45M 2020-10-05 11:50:46,619+0200 Caesium-1-1 WARN ServiceRunner [c.c.a.api.service.RuleInsightServiceImpl] Ignoring IN_PROGRESS insight time: 2020-10-04T09:00:00Z outside of max duration: PT24H45M

      Workaround

      There is a fix implemented in Automation for Jira version 7.2.4 that lowers the number of times this type of warning is written to the log files. Version 7.2.4 is available on Atlasian Market Place as of 17th December 2021.

            Assignee:
            Unassigned
            Reporter:
            Saranjeet Kaur (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: