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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Actions
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None
The JQL autocomplete in Jira Cloud suggests textfields ~ when users start typing a full-text search. However, textfields searches fewer fields than the official text operator — it does not include comments and custom text fields, while text does.
This leads to a critical usability problem: users who follow the autocomplete suggestion will receive fewer search results and may miss important issues that contain the search term in comments or custom fields.
Steps to reproduce:
- Open the JQL editor in Jira Cloud
- Start typing a full-text search (e.g. textf...)
- Select the autocomplete suggestion textfields
- Run the query and note the number of results
- Replace textfields with text and run again
- Observe that text ~ returns more results
Expected behavior:
The autocomplete should suggest text ~ as the primary full-text search operator, as it is the official, documented, and more comprehensive option.
Actual behavior:
The autocomplete suggests textfields ~, which returns fewer results and is not the recommended operator.
Impact:
High – every Jira Cloud user who relies on autocomplete for full-text search may miss relevant issues without knowing it.