De-duplication Not Working in Alerts

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Triggers

      Hi Team,

      De-duplication is currently not working in our environment. Even when the same alert is triggered multiple times, it is creating separate tickets instead of merging them into a single incident.

      Due to this issue, multiple duplicate tickets are getting generated for the same alert.

      Kindly check and help us resolve this issue.

              Assignee:
              Unassigned
              Reporter:
              Mahesh Arella
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                Created:
                Updated: